Clerical Occupations, General Office Skills

General office clerks type and file correspondence, reports, statements and other material, operate office equipment, answer telephones and perform general clerical duties according to the established procedures of their workplace. They work in offices throughout the public and private sectors.


  • High school diploma.
  • Ability to type and/or use a word processor.
  • A diploma from a college, technical or commercial business school may be required.
  • On-the-job training.

Future Prospects:

These occupations are affected by resource developments and are expected to peak in 2017. Employment prospects for these occupations over the long term are moderate.

Job Prospects

Current Workforce:

Approximately 95.0% of workers in this occupational group are women. About 59.4% of employees working in these occupations live in Yellowknife, 20.8% live in the regional centres of Inuvik, Hay River and Fort Smith and 19.8% live in other communities. About 42.2% are employed in the Public Administration industry and 20.4% in the Health Care and Social Assistance sector.