Human Resources and Business Service Professionals

Human Resource Professionals develop, implement and evaluate personnel, labour policies, programs and collective agreements. They advise and instruct managers and employees in the interpretation of agreements and are involved in negotiating collective agreements and in mediating labour disputes and grievances. They also research and prepare occupational classifications, job descriptions and salary scales, as well as administering benefits, employment equity and affirmative action programs. Human Resource professionals also coordinate employee performance and appraisal programs and research and analyze other employment programs.


  • University degree in psychology, sociology, business administration or human resource management.
  • Additional training in labour relations, contract law, organizational analysis and/or human relations may be required.
  • Skills in teaching adults may be useful.